Protecting our systems and user privacy: Multi-factor authentication live in ResearchNet as of September 18, 2024
CIHR is committed to keeping our systems secure and protecting our users’ privacy. To meet the Government of Canada’s Policy on Service and Digital, CIHR is implementing extra security measures. As part of this commitment, CIHR has added multi-factor authentication (MFA) to ResearchNet as of September 18, 2024.
What you need to know regarding MFA in ResearchNet
The MFA process will be triggered every time a user signs in to ResearchNet. When a user signs in, they will be required to enter a code that is sent to the email address connected to their ResearchNet account profile. MFA will apply to all users and cannot be skipped. Should a ResearchNet session time out after 60 minutes of inactivity, users will need to re-authenticate themselves using MFA. See the Frequently Asked Questions for additional information.
Applicants are reminded that they can use the Manage Access task in ResearchNet to delegate access to their application easily and securely to a set number of individuals. For additional information on the Manage Access task, please consult the Frequently Asked Questions.
If you have any questions, please do not hesitate to reach out to the Contact Centre at support-soutien@cihr-irsc.gc.ca or 1-888-603-4178.
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